Return & Refund Policy
Effective Date: July 2025
Our Commitment to You
At Mr. Purohit, we deeply value the spiritual significance of every product and service we provide. Our return and refund policy ensures a fair and respectful resolution while maintaining the sanctity of our rituals and offerings.
1. Puja Services
- All bookings for pujas, rituals, and consultations are final and non-refundable once confirmed.
- However, rescheduling is allowed if requested at least 24 hours before the scheduled time.
- In the rare case a pandit is unavailable from our side, we will inform you promptly and either reschedule at your convenience or provide a full refund.
2. Puja Samagri (Products)
Returns for physical products are accepted only in the following cases:
- The wrong item was delivered.
- The item was damaged during delivery.
- The item was expired or defective upon arrival.
To be eligible for a return, items must be in unused condition and their original packaging. Please contact our support team at info@mrpurohit.com or call +91 7485036544 within 3 days of delivery with clear photos of the issue.
3. Refund Process
- Once your return is approved, refunds will be initiated within 5-7 business days to your original payment method.
- The timeline for the credit to reflect in your account may vary depending on your bank or payment provider.
- Please note: Due to the spiritual and consumable nature of most items, opened or used products cannot be returned.